In compliance with the provisions of the General Data Protection Regulation 2016/679 (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 2018, we inform:

1. PERSON IN CHARGE OF THE TREATMENT

Identity: TERSAIA RESTAURACION S.L. 

Postal address: PSO. DEL MUELLE ALFONSO XXII S/N; 30202; CARTAGENA; MURCIA

Phone: 722329568 

E-mail: contabilidad@eszencia.es

2. PURPOSE OF DATA PROCESSING.

We inform you that the data you provide are processed for the purpose of managing your reservations and managing and responding to your requests and/or queries. Also, in accordance with the provisions of the GDPR, a record of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the GDPR.

Personal information may not be used for purposes other than those related to the services contracted or products purchased. No automated decisions will be made based on this profile.

3. LEGITIMACY FOR DATA PROCESSING

The legal basis for the treatment performed is based on:

• The consent given by the User by accepting this Policy and the corresponding checkbox.
• The User has provided his personal data in the context of a contractual or pre-contractual relationship for the attention of his request and/or consultation and therefore its processing is necessary for the maintenance of this relationship.
• Legal obligations applicable to TERSAIA RESTAURACION S.L. that require the processing of personal data in accordance with the services provided, such as those related to tax matters.

The user may, at any time revoke their consent to the processing of personal data. In any case the withdrawal of these consents conditions the provision of the service, and / or the execution of contracts with TERSAIA RESTAURACION S.L. 

4. PERSONAL DATA PROCESSED AND ORIGIN

The personal data that we process have been provided by the User himself/herself by sending e-mails or using the functionalities offered in the Portal.

The use of the contact sections, completion of forms and/or functionalities offered on the Portal is voluntary. However, the completion of certain fields of the form or its facilitation through the use of other functionalities are necessary to properly address and manage your request, so the refusal of the user to provide the required information will prevent TERSAIA RESTAURACION S.L. attend and manage it properly. The User guarantees that the data provided are truthful, accurate and complete. The data will be cancelled, deleted or blocked when they are inaccurate, incomplete or no longer necessary or relevant for their purpose in accordance with current legislation. If the personal data provided are of a third party, the User guarantees that he/she has informed him/her of the Privacy Policy and has obtained his/her authorization to provide his/her data for the aforementioned purposes. Also guarantees that the data provided are accurate and up to date, being responsible for any loss or damage, direct or indirect, that may arise as a result of a breach of this obligation. The User undertakes and is responsible for the veracity and accuracy of the data provided, pledging to keep them updated.

The Portal may include links to third party sites. The aforementioned websites have not been reviewed and are not subject to controls on them by the portal. TERSAIA RESTAURACION S.L. is present in RRSS with the purpose of informing about the services offered, as well as any other activity and information that you want to publicize. At no time will obtain from the same personal data of users who interact in them, unless there is express authorization. TERSAIA RESTAURACION S.L. can in no case be held responsible for the contents of these Web sites or for the measures taken regarding your privacy or the processing of your personal data. It is recommended that you carefully read the terms of use and privacy policy of these sites.

In case of being interested in activating a link to this page TERSAIA RESTAURACION S.L. must communicate it, obtaining the express consent to create the link. TERSAIA RESTAURACION S.L. reserves the right to oppose the activation of links to its Web site.

5. TIME LIMITS FOR THE CONSERVATION OF PERSONAL DATA.

The personal data provided by the User will be kept as long as he/she remains registered in the service, as long as the business relationship is maintained, as long as the User does not request its deletion, or during the established legal term. They may also be retained when necessary to comply with a legal obligation or for the formulation, exercise and defense of claims.

If the User revokes his/her consent or exercises the rights of opposition or suppression, his/her data will be kept blocked at the disposal of the Administration of Justice during the legally established periods in order to attend to possible liabilities arising from the processing of personal data.

6. CONFIDENTIALITY AND SECURITY OF PERSONAL DATA

TERSAIA RESTAURACION S.L. undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

7. TRANSFERS AND RECIPIENTS OF PERSONAL DATA.

The data will not be communicated to third parties, except in the cases provided for by law or as necessary to fulfill the purpose of processing.

8. RIGHTS OF USERS.

What are your rights when you provide us with your data?

The User has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data, so that the controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In those cases where legally appropriate, you have the right to data portability, which implies that you have the right to receive personal data relating to you that we are processing and store them in a device of your own.

You can exercise before TERSAIA RESTAURACION S.L. in case they are applicable, the rights of access, rectification, opposition, deletion, limitation of treatment, portability and to oppose to be subject to automated individual decisions by written communication accompanied by a photocopy of the ID card addressed to the following address: PSO. DEL MUELLE ALFONSO XXII S/N; 30202; CARTAGENA; MURCIA, email contabilidad@eszencia.es

Likewise, we inform you that you may address any type of complaint regarding personal data protection to the Spanish Data Protection Agency www.agpd.es, the Spanish Supervisory Authority .